What Our Customers Say

“I would like to express my thanks to your engineers who completed the fitting of our fireplace. They were polite, careful and diligent throughout.”

Mr & Mrs CBCambridgeshire

“Many thanks for an excellent service.””

Mr & Mrs CSuffolk

“May I take this opportunity to thank your installation engineers for a wonderful job. They were absolutely excellent.

Mr & Mrs BSuffolk

“We are pleased with the fireplace and also very impressed with the men who fitted it. The whole process was quick, efficient and friendly.”

Mr & Mrs NCambridge

“Thank you for an excellent job. Your two engineers were very good and worked very hard to complete a difficult job.”

Mrs HCambridgeshire

“Thank you so much for all the hard work and effort you put in to making sure our fireplace was a success.”

Mrs FHuntingdon

“May I take the opportunity to say how pleased I was with the professional nature of all the workmen who came into my home and the efficiency of the job. The new fire and hearth look lovely!”

Mr & Mrs BCambridgeshire

“Thank you for completing the installation of the Hase Luno wood burner and Metaloterm AT Flue system at our new build project. We are very pleased with the unit and thank you and your fitters for the care and attention in carrying out the installation.”

Mr TEssex

“I would just like to take this opportunity to thank you all for the excellent service I have received at all stages of the process, whilst acquiring a new gas fire. Firstly the friendly, helpful showroom staff, then your representative who initially visited and assessed the work, and the fitters who carried the work out efficiently and with good humor despite the dreadful weather! Finally I really appreciate your willingness to exchange the trim, no questions asked and Richard even came and fitted it for me. Thank you, it is so refreshing to have work carried out so smoothly and with such good customer relations!”

Mrs MCambridgeshire

“ May I take this opportunity to thank you for your excellent service? Throughout the operation everyone I dealt with was most helpful and efficient. Everyone kept their appointments, arriving just when they said they would, and the two gentlemen who carried out the final installation worked very hard and completed the job with minimum of fuss and mess. I’m very grateful.”

Mr B-MCambridgeshire